1. General Help

Intrinio FAQs

Here are frequently asked questions about Intrinio and how to get started.

What is Intrinio? 

Intrinio is a full-service financial data technology partner. We help businesses of all sizes license financial data such as equity market data, options, and fundamentals into their internal or public-facing applications.  

We grow with you, investing in your success with a dedicated customer success team, marketing services, and responsive technical support. From our integration support to our modern access methods and beyond, we take the pain out of your financial data experience.

What can Intrinio do for me?

We provide real-time, intraday, EOD, and historical US equity market data; real-time, delayed, and EOD US options data; and standardized and as-reported US fundamentals, supplemented with company metadata, news, IPO information, insider transactions, institutional ownership, and more. We also have add-on feeds for real-time global news, ETF data, mutual fund data, estimates, and analyst sentiment. 

Our data is available through flexible delivery mechanisms tailored to your needs, including our powerful, easy-to-use Web API, WebSocket API, CSV downloads, FTP, Snowflake direct database access, and AWS. Plus, you’ll get built-in ticketing, US-based chat and email support, and developer assistance to make integration as smooth as possible. 

How do I get started with Intrinio?

If you’re interested in subscribing to our data, we encourage you to explore our data packages.

Equity data packages: for platforms that need equity pricing and fundamental data.

Options data packages: for options trading, education, research, and sentiment analysis.

Each track has three levels: Bronze, Silver, and Gold. You can self-subscribe to the package that fits your needs in just a few clicks. 

You can easily change packages as your company’s needs change. When you move to the next tier, you’ll get higher-frequency pricing data, additional data sets and access methods, expanded history, and premium support – without having to start over with a brand-new integration.

What kind of support does Intrinio offer?

We provide ongoing support via:

  • a ticketing system for technical issues
  • email and live chat support
  • concierge customer success team
  • technical support from our engineering staff
  • comarketing and promotional initiatives

Support depends on your subscription. All users get access to our ticketing system as well as live chat and email support.

How does Intrinio handle pricing and billing?

You can compare pricing for each of our packages on our pricing page. You have the option of paying month-to-month or saving with an annual subscription.

If you have questions, please visit our website to chat with our team!