Updating Payment Information

Keeping your payment information up to date helps ensure uninterrupted access to your Intrinio subscription.

Update Your Payment Method

1. Log in to your Intrinio account.
2. Navigate to Billing & Invoices.
3. Select Update Payment Method (or the payment information section).
4. Enter your new payment details.
5. Save your changes.

Your updated payment method will be used for future subscription renewals and invoices.

When Will My New Payment Method Be Used?

Once your payment information has been successfully updated, all future subscription charges will be processed using the new payment method. Updating your payment information does not change your subscription plan, billing cycle, or renewal date.

If a Payment Fails

If a payment cannot be processed, updating your payment information as soon as possible will help restore normal billing. After updating your payment method, any outstanding invoice can be paid using the updated payment information, if applicable.

Need Help?

If you're unable to update your payment information or continue experiencing billing issues, please contact the Intrinio Support team. Include any relevant details, such as error messages or the date of the failed payment, so we can assist you more quickly.